Herb Carpenter, Executive Director
Herb has been with FHO as the Executive Director since 2020. He has over 30 years of experience in the health insurance industry. Over this time he has focused on managed care contracting, group underwriting, premium rating and operations.
As Executive Director Herb oversees all aspects of the organization and is extremely proud of the dedicated team that works every day to serve and fulfill the FHO mission.
Herb lives in Concord, enjoys spending time with his family, and is active in the community.
Contact Herb
Kerry Sweeney, Business Operations Manager
Kerry joined our team in November 2017. She began her career with us as the Business Operations Assistant and was promoted to Business Operations Manager in September 2022.
Kerry spends a lot of time working directly with our tenants on maintenance issues, HUD paperwork and general landlord/tenant relations.
In her free time, Kerry enjoys spending time with her nephew, lounging by the pool and going for walks in the woods with her dog.
Contact Kerry
Paula Harvey, Business Operations Director
Paula joined FHO at the end of October 2021as the Director of Business Operations. She brings a background in Accounting, Finance and HUD Projects in support of those with Mental Health challenges.
Her career has been in a variety of projects including Special Olympics, MHCGM and other commercial ventures.
In her free time, she enjoys spending time with family and golfing.
Contact Paula
Ben Dion, Director of Development & Community Engagement
Ben joined FHO at the end of September in 2024 as the Director of Development and Community Engagement. With a background in education, events, and outreach, Ben brings knowledge in the areas of marketing and communication.
Before joining FHO, Ben was the Outreach and Events Manager at the NH Small Business Development Center, where he supported their education programs and marketing efforts with social media, and website content design.
In his free time, Ben enjoys spending time with his family, patronizing local coffee shops and is known to be a collector of sorts.
Contact Ben
Ed Austin, Program Services Director
Bio coming soon!
Contact Ed
Ethan Harmon, Community Residence Manager
Bio coming soon!
Contact Ethan
Jaclyn Poutre, Supportive Housing Coordinator
Jaclyn joined the FHO team in May 2022 as the Supportive Housing Coordinator. Within her role, she provides therapeutic services to residents based on their personal treatment goals. These supports can vary from assisting with daily tasks, to accessing the community.
Prior to FHO, Jaclyn has worked as a direct support staff working with adults with developmental disabilities and has also worked as a peer support specialist providing support to adults in a mental health crisis.
In her free time, she enjoys gardening, hiking, and kayaking.
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